Health and Wellbeing Support

Counselling

Counselling offers:

• Professional counselling – All counsellors have professional membership and follow an ethical code of practice
• A safe, private and confidential space to explore often deeper, complex or more troublesome issues in a more methodical and structured way
• Various choices for the student/client to make in how their counselling process progresses and which methods/models work best for each individual (tailored approach)
• The chance of developing a useful, positive and supportive relationship whilst working through concerns

To access counselling at University Centre Rotherham, please contact:

Louise Heap – Mentor
Call 01709 722254

The Wellbeing Mentors manage our counselling waiting list and is a great first contact point. They will help to make the decision whether counselling, mentoring or both would be most appropriate and beneficial.

Other referrers for counselling:

If you’re unsure about how to make a mentoring or counselling referral, have a chat with any tutor, or any other support staff including simply enquiring at main reception, and the staff member will refer on your behalf.

Galop

Galop supports LGBT+ individuals who have experienced hate crime, abuse, or violence. They provide advocacy, emotional support, and practical advice for anyone affected by LGBT+ hate crimes. For more information call 0800 999 5428 or email help@galop.org.uk.
Visit the Gallop website

LGBTQ+ Foundation

The LGBTQ+ Foundation offers a wide range of support, including mental health advice, social care, and advocacy for people of all ages within the LGBT+ community. for more information call 0345 3 30 30 30.
Visit the LGBTQ+ Foundation website

Mermaids

The LGBTQ+ Foundation offers a wide range of support, including mental health advice, social care, and advocacy for people of all ages within the LGBT+ community. For more information call 0808 801 0400 or email info@mermaidsuk.org.uk.
Visit the Mermaids website

The Rainbow Project Rotherham

The Rainbow Project offers individual and group support for LGBT+ people across South Yorkshire, promoting inclusivity and providing mental health and wellbeing services. Call 07729418490 or email support@therainbowprojectrotherham.
Visit The Rainbow Project Rotherham website

Mental Health Support

Support at the University Centre

Health Assured

RNN Group has partnered with Health Assured to offer 24/7 support through the Student Assistance Programme, including help for mental health, legal issues, and finances. Call 08000 283766 or email counsellingadvice@healthassured.co.uk.
Visit the Health Assured website

Mental Health First Aiders

Mental Health First Aiders provide immediate, in-person support to students experiencing mental health challenges. Email studentmhfa@rnngroup.ac.uk.

Wisdom App

Through Health Assured, students can access the Wisdom app, which provides live chat support, self-help resources, and advice, including finance, debt, legal, or medical information. Check on the Student Portal for the code that you’ll need to gain access. Download the app on the Apple Store or Google Play.

Free National Counselling Services and Talking Services

Andy’s Man Club

Andy’s Man Club is a men’s suicide prevention charity, offering free support groups across the United Kingdom and online. Their aim is to end the stigma surrounding men’s mental health and help men through the power of conversation.
Visit the Andy’s Man Club website

Kooth

Kooth is an online platform offering free mental health support, counseling, and self-help resources to young people up to age 25.
Visit the Kooth website

NHS Talking Therapies

NHS Talking Therapies provides therapy for mental health issues such as anxiety and depression, with self-referral options available.
Find local services

Qwell

Qwell offers free digital mental health services for adults, including peer support, counseling, and self-help tools.
Visit the Qwell website here

Samaritans

To speak to someone at the Samaritans call: 116 123 free from any phone.
Visit the Samaritans website here

Women A.S.K

Women A.S.K. is a Rotherham based women’s mental health support group for women over 18 years old. This is a free support group.
Visit the Women A.S.K website

Important – Mental Health Crisis

In a mental health crisis, at any time, day or night, you can:

• Contact the NHS Crisis Team on 0808 196 3779 – Available to anyone in mental health crisis 24/7 anywhere across the Nottinghamshire area
• Call 111 (call 999 directly if emergency)
• Contact your GP
• Go directly to the nearest A&E (Emergency Department)

You can also contact the Group’s Safeguarding team (during our open hours only if requiring a timely response) by:

• Calling: 01709 722722 and asking for Safeguarding
• Emailing: safeguarding@rnngroup.ac.uk
• Asking for Safeguarding at the campus’s reception desk
• Our students can fill in a confidential safeguarding form

Try to find a supportive and trusted person to stay with you if possible and keep talking – talking is good!

Let someone know what is ‘going on’ for you… right now.

Mentoring

Mentoring tends to be the first point of contact normally when accessing our team.

• A safe space to offload, puzzle over, and work positively toward managing life issues and emotionally upsetting times
• Links to health support, social support and primary/secondary care
• Practical support with housing and financial applications, and travelling to college issues
• Appropriate advocacy – When a learner may need support linking with other teams/organisations within college and sometimes with external agencies
• A place to discuss the possibility of a referral to counselling, if counselling has been requested or advised
• Safety and Welfare: Mentors and Welfare Officers will always work to keep students and the community safe and are all fully trained safeguarding staff
• Wellbeing advice including sexual health, self-care themes and self-help information

Access mentoring at University Centre Rotherham:

Louise Heap – Mentor
Call 01709 722254
Email RCMentoring@rnngroup.ac.uk

Or ask for a Mentor/Welfare Officer at the main reception.

A Better Life

A Better Life (ABL) offers the “Your Health Your Way” service to support weight loss for children, families, and smoking cessation for Nottinghamshire residents. Call 01204 570999.
Visit A Better Life website

Addiction Family Support

Addiction Family Support helps families and friends affected by drug and alcohol misuse. They offer advice and emotional support to those struggling with the impact of addiction. Call 03008 883853.
Visit the Addiction Family Support website

Better Health

Healthier Families helps families make healthier lifestyle choices by providing tools for better nutrition, increased physical activity, and healthier habits.
Visit the Better Health website

Change Grow Live

Change Grow Live offers advice and support on drug and alcohol misuse, helping individuals access treatment, support services, and mental health services. Call 01709 917651.
Visit the Change Grow Live website

ChatHealth

ChatHealth is a confidential texting service for young people (11-19 years old) in Nottinghamshire, offering advice on health and wellbeing through NHS teams. Call 07507329952.
Visit the ChatHealth website

Frank

Frank provides honest and confidential information and advice about drugs, helping individuals and families manage drug-related issues and make informed choices. Call 0300 123 6600 or text 82111.
Visit the Frank website

NHS Stop Smoking

Access your local stop smoking service for one-on-one support, smoking aids, and guidance to help you quit.
NHS Stop Smoking services

Rotherham Healthwave

Healthwave supports Rotherham residents in improving their physical health through services like weight management, smoking cessation, and fitness. Call 01709 718720.
Visit the Rotherham Healthwave website

RotherHive

RotherHive provides a wide range of wellbeing services to help individuals manage physical and mental health challenges, including advice and support.
Visit the RotherHive website

Brook

Brook provides sexual health services and relationship advice for young people. They offer information on safe sex, consent, and healthy relationships.
Visit the Brook website

Click Relationships

Click Relationships provides comprehensive advice on relationship issues, including emotional wellbeing, conflict resolution, and recognising abusive behaviors. Call 01709 722722 or email safeguarding@rnngroup.ac.uk.

Love Respect

Love Respect offers information and advice about healthy relationships. It helps young people identify unhealthy behaviors and offers guidance on what to do in difficult situations. Email helpline@womensaid.org.uk.

Shore

Shore is an online platform offering advice for young people on sexual behavior and relationship issues. It includes educational resources, advice pages, and a confidential online chat service. Email shore@lucyfaithful.org.uk.

The Mix

The Mix provides relationship advice, with articles on topics like boosting self-confidence, managing breakups, and improving communication in relationships.
Visit The Mix website

Safeguarding

Safeguarding is the action that is taken to promote the welfare of children and protect them from harm, please visit the University Centre Rotherham Safeguarding page for more information.

The first contact for safeguarding at University Centre Rotherham is:

Dan Cornwell – Welfare Officer
Call 01709 722844

The safeguarding team can also be contactable by:

• Calling: 01709 722722 and asking for Safeguarding
• Emailing: safeguarding@rnngroup.ac.uk
• Asking for Safeguarding at the campus’s reception desk
• Our students can fill in a confidential safeguarding form

C-CARD and Condom Service

Our C-CARD service provides free condoms and lube for students. It is available through local wellbeing mentors and offers a discreet and confidential way to access sexual health supplies. Email safeguarding@rnngroup.ac.uk.

NHS Services

The NHS provides a range of sexual health services, including testing for STIs, contraception, and sexual health advice.
Visit NHS services website

Pregnancy Testing

If you need a pregnancy test, support is available through your wellbeing mentors or the safeguarding team. Confidential support and advice are offered to students in need. Email safeguarding@rnngroup.ac.uk.

Sanitary Products

Free sanitary products are available for students, including reusable options like menstrual cups. These are distributed via the wellbeing mentors and available in most bathrooms around the campus. Call 01709 722722 or email safeguarding@rnngroup.ac.uk.

STI Testing

Wellbeing mentors offer free sexualy transmitted infection (STI) testing for common infections such as Chlamydia and Gonorrhoea. They also assist with referrals for a full sexual health screen, including HIV and Syphilis testing. Email safeguarding@rnngroup.ac.uk.

Yorkshire MESMAC

Yorkshire MESMAC offers a variety of sexual health services, including testing, prevention, and education. They focus on supporting the LGBTQ+ community, but services are available to all. Call 01709 242202.
Visit the Yorkshire MESMAC website

Safeguarding

Our safeguarding team offers confidential support to students at risk, providing guidance on issues such as abuse, mental health crises, and personal safety. Call 01709 722722 or email safeguarding@rnngroup.ac.uk.

Childline

Childline offers free, confidential support for children and young people under 19, covering any issue that is troubling them. Call 0800 111 or email Childline.
Visit the Childline website

Harmless

Harmless offers support for people at risk of self-harm or suicide, providing emotional support and resources. Call 0115 880 0280 or email support@harmless.org.uk.
Visit the Harmless website

Papyrus Hopeline 247

Papyrus offers support for young people under 35 who may be experiencing thoughts of suicide or need help supporting others in crisis. Call 08000 684141, text 07860039967 or email pat@papyrus-uk.org.
Visit the Papyrus Hopeline 247 website

Samaritans

Samaritans provides 24/7 emotional support for anyone feeling overwhelmed, offering a safe space to talk. Call 116 123 or email jo@samaritans.org.
Visit the Samaritans website

Shout

Shout offers free 24/7 text support for people experiencing a mental health crisis. Text “SHOUT” to get immediate help. Text 85258 or email info@giveusashout.org.
Visit the Shout website