Health and Wellbeing Support

Could you benefit from a little support right now?

We have a dedicated Student Support Team at Rotherham College and UCR, who offer help and support to students who may be experiencing difficult/challenging times in their personal worlds.

People seek our team’s support for many reasons such as experiencing:

  • Anxiety, stress and panic attacks
  • Feeling overwhelmed in public settings
  • Low mood
  • Loss and bereavement
  • Disturbing and unwanted thoughts and images
  • Poor sleep
  • Relationship difficulties
  • Identity and Self-image issues
  • Abuse/bullying
  • Addictive behaviours (including substance abuse)
  • Past trauma
  • Troublesome repetitive behaviours
  • Self harming
  • Frequent or troublesome issues with anger
  • Concerns about living with physical illness/conditions
  • Housing difficulties/problems at home
  • Financial worries

Our Student Support Team offers MentoringCounselling and Safeguarding.


Mentoring tends to be the first point of contact normally when accessing our team.

Mentoring offers:

  • A safe space to offload, puzzle over, and work positively toward managing life issues and emotionally upsetting times
  • Links to Health Support, Social Support and Primary/Secondary Care
  • Practical support with housing and financial applications, and travelling to college issues
  • Appropriate advocacy – when a learner may need support linking with other teams/organisations within college and sometimes with external agencies
  • A place to discuss the possibility of a referral to counselling, if counselling has been requested or advised
  • Safety and Welfare: Mentors and Welfare Officers will always work to keep students and the community safe and are all fully trained safeguarding staff
  • Wellbeing advice including sexual health, self-care themes and self-help information

To access Mentoring at UCR, please contact:

Louise Heap – Mentor
01709 722254

Or ask for a Mentor/Welfare Officer at the main reception.


Safeguarding is the action that is taken to promote the welfare of children and protect them from harm.

To know more about Safeguarding at UCR, visit: UCR Safeguarding Information

The first contact for Safeguarding at UCR is:

Dan Cornwell – Welfare Officer
01709 722844

The safeguarding team can also be contactable by:

  • Email:
  • or ask for Safeguarding at college reception desk,
  • or call reception on 01709 362111 and ask for Safeguarding


Counselling offers:

  • Professional Counselling – all counsellors have professional membership and follow an ethical code of practice.
  • A safe, private and confidential space to explore often deeper, complex or more troublesome issues in a more methodical and structured way.
  • Various choices for the student/client to make in how their counselling process progresses and which methods/models work best for each individual (Tailored approach)
  • The chance of developing a useful, positive and supportive relationship whilst working through concerns.

To access Counselling at UCR, please contact:

Louise Heap – Mentor
01709 722254

Louise manages our counselling waiting list and is a great first contact point. Louise will help to make the decision whether counselling, mentoring or both would be most appropriate and beneficial.

Other potential referrers:

If unsure about how to make a mentoring or counselling referral, have a chat with any PTtutor, or any other support staff including simply enquiring at main reception, and the staff member will refer on your behalf.


In a mental health crisis, at any time, day or night, you can:

  • Contact the NHS Crisis Team on 0808 196 3779 – available to anyone in mental health crisis 24/7 anywhere across the Nottinghamshire area
  • Call 111 (call 999 directly if emergency)
  • Contact GP
  • Go directly to the nearest A&E (Emergency Department)
  • Contact the UCR Safeguarding Team (in UCR open hours only if requiring a timely response) by:
    Contacting Dan directly, on: 01709 722844 or
    Emailing Safeguarding:
    Ask for Safeguarding at the UCR reception desk
    Or call reception on 01709 362111 and ask for Safeguarding

Try to find a supportive and trusted person to stay with you if possible. Keep talking – talking is good!

Let someone know what is ‘going on’ for you… right now.

National Free Counselling Services and Talking Services


Need a safe place to talk?

Did you know that as a student at the RNN Group you have FREE access to a safe and confidential community to get support when you are feeling low?

Togetherall is easy to access and available 24/7.

Take a look at our Togetherall website.

Rotherham Branch of Samaritans

To speak to someone call: 116 123 (free from any phone)

Go to: Samaritans


Kooth is a free, safe and anonymous online chat and emotional wellbeing service for young people aged 11 to 25. This is a free Counselling Service.

Visit the Kooth website


Free, safe and anonymous mental wellbeing support for adults across the UK.

This service is available from 18+

Visit the Qwell website

Access to external counselling services and other local services outside of college can be found in the RNN Group Welfare Guide to Local & National Services